Terms of Use and Privacy Policy

Introduction to the Terms of Use

Welcome to Volcus Store. These Terms of Use set out the terms and conditions governing your use of this online store, as well as the legal effects resulting from your use of its services or the purchase of its products through the electronic platform.

The use of the store by any person, whether as a visitor, consumer, or buyer, constitutes full acceptance of all the terms and provisions of this agreement, provided that the user has the legal capacity to enter into this agreement. By using the store, the user confirms their commitment to comply with the terms stated herein.

This agreement applies to all transactions between Volcus Store and the consumer. It becomes effective and binding once the user accesses the store, registers an account, or completes any purchase through the store, in accordance with the applicable laws and regulations in the Kingdom of Saudi Arabia.

Article One: Introduction and Definitions

The introduction above forms an integral part of this agreement. The following terms shall have the meanings assigned to them below:

Store: Refers to Volcus Store in all its electronic forms, whether through the website or any digital platform affiliated with it.
Consumer: Refers to any person who uses the store or deals with it for the purpose of browsing products, purchasing products, or obtaining services offered through the store.
Agreement: Refers to these Terms of Use and the terms and conditions that govern the relationship between Volcus Store and the consumer.

Article Two: Legal Capacity of the Consumer

The consumer acknowledges that they have the legal and regulatory capacity required to deal with the store, or that they are at least eighteen (18) years old.
If the consumer is under the legal age, their use of the store must be under the supervision of a parent or legal guardian.
The consumer shall bear all consequences resulting from any violation of this article.

Article Three: Nature of the Store’s Obligations

Volcus Store undertakes to provide the products displayed on the electronic platform according to the specifications stated on the product pages as accurately as possible.
The store may provide additional services related to purchases, such as after-sales services, customer support, or any other related services, depending on the nature of the product or service.
The store strives to display product information, prices, and availability clearly and as accurately as possible.

Article Four: Usage Guidelines

The consumer agrees to use the electronic platform of Volcus Store in a manner consistent with public morals and the applicable laws and regulations in the Kingdom of Saudi Arabia.
The consumer agrees not to use the store, its services, or its products for any purpose that violates applicable laws or public morals.
Misuse of the store, attempts to disrupt its operation, or the use of any unauthorized methods to access its data or affect its functionality are strictly prohibited.

Article Five: Accounts and Registration Obligations

When creating an account with Volcus Store, the consumer agrees to provide accurate and up-to-date information and to choose secure login credentials for accessing the store’s services. Accordingly, the consumer agrees to the following:

The consumer is responsible for maintaining the confidentiality of their account information and password.
The consumer must notify the store immediately if they suspect any unauthorized use of their account or any breach of their information.
The store shall not be liable for any direct or indirect losses resulting from the consumer’s disclosure of their account information or password.
The consumer agrees to use their account personally and shall be responsible for all activities carried out through the account.
The consumer agrees to provide accurate, complete, and up-to-date information when registering or completing an order.
Volcus Store agrees to handle the consumer’s personal information and contact details confidentially in accordance with the approved Privacy Policy.
If the store determines that the consumer has provided inaccurate, incomplete, or non-compliant information, the store has the right to suspend, restrict, or cancel the account while retaining all of its legal rights.

Article Six: Electronic Communications and Official Contact Methods

The parties to this agreement agree that communication may take place through the email address registered on the platform or through the official contact channels approved by the store.
The consumer agrees that notices, messages, agreements, and statements sent electronically shall have legal effect and shall be considered equivalent to written correspondence.
Volcus Store has the right to contact the consumer to inform them of any updates related to orders, products, this agreement, or the services provided by the store.

Article Seven: Amendments to the Terms of Use

Volcus Store has the right to amend or update this agreement from time to time in accordance with applicable laws and business needs.
The version published on the website shall be the approved version of the Terms of Use.
The consumer’s continued use of the store after any amendment is published shall be considered acceptance of the updated terms.
If any provision of this agreement becomes invalid or unenforceable, this shall not affect the validity of the remaining provisions, which shall remain effective and binding.

Article Eight: Payment Services

Volcus Store provides multiple payment options through approved payment service providers. Available payment methods may vary depending on the country or type of order.
The store agrees to display the product price clearly before the purchase is completed.
Prices may include taxes or additional fees in accordance with applicable laws, and such charges will be shown to the customer whenever applicable.
The store agrees to provide the customer with an invoice or proof of purchase upon completion of the order.
The consumer is responsible for ensuring the accuracy of payment and shipping information before completing the purchase.

Article Nine: Intellectual Property

All intellectual property rights related to Volcus Store, including the trade name, logos, designs, images, content, and texts displayed on the website, are owned by the store or licensed for its use.
The consumer may not copy, republish, or use any content from the store for commercial or unauthorized purposes without prior written consent from Volcus Store.
The consumer agrees to respect the intellectual property rights and trademarks of the store.

Article Ten: Store Liability

Volcus Store agrees to conduct its commercial activity through the electronic platform in accordance with the applicable laws and regulations in the Kingdom of Saudi Arabia.
The store strives to provide product information as accurately as possible; however, slight differences in product colors may occur due to screen settings or lighting during photography.
The store shall not be liable for any damage resulting from the consumer’s misuse of the product.
The store shall not be liable for delays or errors caused by third parties, such as shipping companies or payment service providers, while remaining committed to assisting the customer in tracking the order whenever possible.
Volcus Store undertakes that the displayed products are lawful and permitted for sale under the applicable laws and regulations in the Kingdom of Saudi Arabia.

Article Eleven: Restriction of Access or Membership

Volcus Store has the right to suspend, cancel, or restrict the consumer’s account or access to the store’s services if the consumer violates this agreement, misuses the store, provides inaccurate information, or carries out any action that harms the store or other consumers.

Article Twelve: Applicable Law

This agreement shall be governed by and interpreted in accordance with the laws and regulations applicable in the Kingdom of Saudi Arabia. In the event of any dispute, jurisdiction shall lie with the competent authorities in the Kingdom of Saudi Arabia.

Article Thirteen: General Provisions

Arabic shall be the official language used in interpreting this agreement. If this agreement is translated into any other language, the Arabic version shall prevail in the event of any difference in interpretation.
Volcus Store has the right to amend product prices or promotional offers from time to time, provided that the final price is clearly shown to the customer before completing the purchase.
Promotional or marketing offers provided by the store are temporary, and the store has the right to amend or discontinue them at any time.
The parties to this agreement agree to deal with each other in a manner that does not violate the applicable laws and regulations in the Kingdom of Saudi Arabia.
This agreement shall not be cancelled except by a decision or update issued by the management of Volcus Store.